Privacy policy.

Version 1.0 - Effective January 1, 2025

This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information on our website and other places where Andern LLC may act as a data controller and link to this Privacy Policy (“Website”). This privacy policy is to be read and understood as being a complement to our terms of service. The Product and Services are operated by Andern LLC (the “Company”, “We”), domiciled in Delaware. It is therefore governed by the laws and regulations of the state of Delaware in the United States of America.

1. Collection of Personal Information

We collect the following categories of personal information when you interact with our Website, including if you have an Andern LLC account on our Website. We need this data to provide you with our Website and some services we might provide through the Website, such as access to our Software, which may allow you to use our API or interact with our services via web interfaces.

Personal information you provide to our Website

Identifiers: Andern LLC may collect identifiers, such as your name and email when you sign up for an Andern LLC account, to receive information on our Website, user our services, or submit an application for an employment opportunity. (If you do not provide us with this information, we will not be able to administer your Andern LLC account.)
Financial Information: We will collect your payment information if you choose to purchase access to Andern LLC products and services through the Website. (If you do not provide us with this information, we will not be able to facilitate the purchase of Andern LLC products and services.)
Professional Information: If you use our Website to apply for employment, Andern LLC may collect professional information that you give us, such as your resume.

Personal information we receive automatically from your use of the Website

When you access and use the Website, Andern LLC may receive the following information automatically:

Internet or other electronic network activity information, including your device type.
IP address (including information about the location of the device derived from your IP address).
Device or advertising identifiers, probabilistic identifiers, and other unique personal or online identifiers.
Information about your device and operating system, such as time zone setting and location, operating system, and platform.
Information about your browser, such as browser type and version, browser plug-in types and versions;
Internet service provider;
Pages that you visit before and after the Website, browsing history, search history, and the date and time of your visit;
Information about the links you click, pages you view, and advertising you interact with within the Website and other information about how you use the Website;
The technology on the devices you use to access the Website; and
Standard server log information.

If you or your device experiences an error, we may collect information about the error, the time the error occurred, the feature being used, the state of the application when the error occurred, and any communications or content provided at the time the error occurred.

Andern LLC receives personal information from the following categories of sources: directly from you, such as when you interact with the Andern LLC website, and from internet service providers.

2. Cookies & Similar Technologies

We and our service providers use cookies, scripts, or similar technologies to manage the Website and to collect information about you and your use of the Website. These technologies help us to recognize you, customize or personalize your experience, offer additional products or services to you, and analyze the use of our Website to make it more useful to you.

These technologies may also allow us to collect demographic and statistical data and provide this information to our service providers to help deliver their services. Most internet browsers allow you to remove or manage cookie functions and adjust your privacy and security preferences.

Please note, however, that disabling our cookies may mean that you may not be able to take full advantage of our Website.

3. Uses of Personal Information

Andern LLC uses your personal information for the following business purposes:

To provide and facilitate the Website, including to fulfill any contracts with you in respect of your Andern LLC account.
For our legitimate business purposes or with your consent, as applicable, including:
- To communicate with you, including by sending you emails, push notifications, and other messages.
- To review and consider your application for employment with Andern LLC, if you choose to apply.
- To create and administer your Andern LLC account.
- To facilitate payments for products and services provided by Andern LLC.
- To prevent and investigate fraud notifications, unlawful or criminal activity, unauthorized access to or use of personal information or Andern LLC systems and networks, and to meet governmental and institutional policy obligations.
- To investigate and resolve disputes and security issues.
- To debug to identify and repair errors that impair existing functionality.
- To enforce our Terms of Service and similar terms and agreements, including our Acceptable Use Policy.
- For other business purposes at your direction or with your consent.
To comply with applicable laws, rules, and guidance, including those related to software systems.

4. How We Disclose Personal Information

Andern LLC will disclose personal information to the following categories of third parties for business purposes:

Affiliates & Corporate Partners. Andern LLC discloses the categories of personal information described above between and among its affiliates and related entities.
Service Providers & Business Partners. Andern LLC may disclose the categories of personal information described above with service providers and business partners for a variety of business purposes, including website and data hosting, ensuring compliance with industry standards, research, auditing, and data processing.

Andern LLC may also disclose personal information in the following circumstances:

As part of a significant corporate event. If Andern LLC is involved in a merger, corporate transaction, bankruptcy, or other situation involving the transfer of business assets, Andern LLC will disclose your personal information as part of these corporate transactions.
To comply with regulatory or legal requirements, safety and terms enforcement. We may disclose personal information to governmental regulatory authorities as required by law, including for tax or accounting purposes, in response to their requests for such information or to assist in investigations. We may also disclose personal information to third parties in connection with claims, disputes, or litigation, when otherwise required by law, or if we determine its disclosure is necessary to protect the health and safety of you or any other person, to protect against fraud or credit risk, or to enforce our legal rights or contractual commitments that you have made.
With an individuals’ consent. Andern LLC will disclose personal information when an individual gives us permission or directs us to disclose this information.

If you access third party services, such as social media sites or other sites linked through the Website (e.g., if you follow a link to our Twitter account), these third- party services will be able to collect personal information about you, including information about your activity on the Website. If we link to a site or service via our Website, you should read their data usage policies or other documentation. Our linking to another site or service doesn’t mean we endorse it or speak for that third party.

5. Rights and Choices

Subject to applicable law, and depending on where you reside, you may have some rights regarding your personal information, including the following:

Deletion. You may have the right to request that we delete personal information collected from you and retained, subject to certain exceptions.
Correction. You may have the right to request that we correct inaccurate personal information Andern LLC retains about you, subject to certain exceptions.
Objection. You may have a right to object to some processing activities.
Withdrawal of Consent. Where Andern LLC’s processing of your personal data is based on consent, you may have the right to withdraw your consent.

To exercise your rights, you or an authorized agent may submit a request by emailing us. Once we receive your request, we may verify it by requesting information sufficient to confirm your identity. You may also have the right to appeal requests that we deny by emailing us.

6. Third-Party Websites and Services

Our Website may involve integrations with, or may direct you to, websites, apps, and services managed by third parties. By interacting with these third parties, you acknowledge that you are providing information directly to the third party and not Andern LLC and subject to the third party’s privacy policy. For example, if you use the Website to apply for employment, this could involve a third-party integration with Lever, subject to Lever’s privacy policy.

7. Data Transfers

Andern LLC is based on the United States. If per the EU and/or UK GDPR there is an international transfer of your personal information in connection with your use of the Website, including an onward transfer, Andern LLC relies on appropriate safeguards, such as standard contractual clauses. You may ask us to provide further information about this, or to provide you with a copy of the appropriate safeguard, by contacting us as provided in this Privacy Policy.

8. Data Retention

Andern LLC retains your personal information for as long as reasonably necessary for the purposes and criteria outlined in this Privacy Policy, except that we delete Negotiations and Results (as defined in our Terms of Service) within 30 days of receipt or generation. When assessing how long your personal information is retained, we consider criteria such as: (i) the nature of the personal information and the activities involved; (ii) when and for how long you interact with Andern LLC; and (iii) our legitimate interests and our legal obligations.

9. Changes to Our Privacy Policy

Andern LLC may update this Privacy Policy from time to time. When we make updates, we will post the updated Privacy Policy on this page and will update the Effective Date. We encourage you to review this page for updates when you access the Website.